Check USB is Inserted Correctly: You can check whether the headphone’s cable is inserted correctly to power source ports or not.Try Another Adapter: You can plug in the cable to a different Adapter that you have to make sure whether the issue is with that particular USB port of your adapter.There is a huge possibility that some debris or dirt is stuck at the entry point of the charging jack. Check The Entry Point: This might be a reason behind this charging error.Also, check if your laptop/PC power recommendation is set to balanced mode. You have to make sure that your PC is in a running state and not in hibernation or sleep mode. Check Your Device Status: If you are not using a USB hub, then the problem might occur from your computer’s end.A USB Hub: If you are using a USB hub to charge your TOZO earbuds, we recommend you not use it, as this is the reason behind your charging problem.
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